Premium Rewards

SaiLia Membership
Shop More, Earn More.

Create your free SaiLia Membership account and earn reward points every time you shop. For every BDT 100 eligible purchase, get 1 SaiLia Point. Each point is worth BDT 2 and can be redeemed on your next order.

Sample Membership ID

SA

Sabbir Ahmed

Gold Member

Available Points

450 pts

≈ BDT 900

Pending

120 pts

Waiting for Delivery

Active Status

VVIP043009026-SLM

Membership Wallet

BDT 900

450 Available Points

Pending

120 Points

Redeemed

200 Points

Wallet Features

Manage your
Loyalty Credit

Real-time Balance

Instantly see your pending and available point balances at any time.

Point History

Track exactly which orders earned you points and how you spent them.

Redeem Estimates

Automatic BDT calculation for your available points is always visible.

Earning Calculator

Estimate your
Next Rewards

Enter any amount to see how many SaiLia Points you would earn from that purchase and their redeemable value for your next shopping spree.

BDT 100 Spent = 1 Point

Earn points on every eligible product based on the order subtotal.

1 Point = BDT 2 Discount

Redeem your available points on your future orders for instant savings.

BDT

You Will Earn

20 Points

Redeem Value

BDT 40

* Points are calculated on order subtotal excluding delivery charge. Points remain pending until order is delivered.

The Process

How it Works

1

Shop Eligible Items

Log in and shop for your favorite smartphones, electronics, home goods, and more.

2

Order Processing

Once your order is confirmed, points are calculated and added as 'Pending' in your wallet.

3

Points Approved

After your order is successfully delivered, your points shift from Pending to Available.

4

Redeem & Save

Use your Available points to get instant discounts on your future SaiLia Mart orders.

Pending vs Available

Understanding the two point states is key to managing your membership. We ensure points are only used after a successful transaction is fully completed.

Pending Points: Waiting for delivery confirmation and the return window to close.

Available Points: Approved and ready for immediate redemption in your cart.

Real-Time Sync

Order #SLM-20170% Processed

"Our automated bridge ensures your points are updated precisely when the courier marks your package as 'Delivered'."

A World of Loyalty Benefits

We built SaiLia Membership to reward our most genuine customers. The more you shop, the more you save with our intelligent reward ecosystem.

Earn on Every Order

No minimum spend required to start earning. Get rewarded for everything from big electronics to daily essentials.

Instant Redemptions

Convert your available points into a direct discount right at the checkout page. No complicated claim process.

Trust & Transparency

Clear point tracking in your wallet. See exactly where your points came from and when they become available.

Wallet Analytics

Our smart membership dashboard shows your lifetime savings and points expiring soon so you never miss a deal.

Campaign Bonuses

Join special events like Ramadan Sales or Anniversary deals to earn 1.5x or 2x points on selected categories.

Priority Service

Gold and Platinum members enjoy faster support response times and dedicated assistance for their orders.

Elite Status

Membership Tiers

Progress through our loyalty tiers to unlock premium benefits and smarter earning multipliers.

Silver

1x Multiplier

Standard 1% cashback
Birthday Bonus
Track order points

Initial status

Gold

1.2x Multiplier

1.2x points multiplier
Early access to sales
Exclusive discount vouchers
Priority support

Earn 500 points
to unlock

Platinum

1.5x Multiplier

1.5x points multiplier
Free shipping on orders above BDT 2000
Dedicated VIP hotline
Gift wrapping included

Earn 1500 points
to unlock

VIP

2x Multiplier

2x points multiplier
Unlimited free shipping
Personal shopping assistant
Invitation to VIP events

Earn 5000 points
to unlock

Tier benefits are future-ready and may be enabled during special campaigns.

Special Gift

Celebrate with
Birthday Bonus

We love celebrations. Eligible members receive 50 reward points worth BDT 100 during their birthday month.

Benefit Amount

BDT 100

Valid For

30 Days

Eligibility Criteria

Active SaiLia Membership only
Verified birthday in your profile info
At least 1 successful order in the last 12 months
Minimum BDT 1,000 lifetime eligible purchase
Membership must not be On Hold or Suspended
One Birthday Bonus per customer per year

The birthday bonus is a premium reward module. Ensure your birthday is verified at least 30 days before your birthday month to guarantee eligibility.

What's Next?

Future Rewards

Looking forward to these premium campaign modules coming soon to SaiLia Membership.

Eid Bonus Points

Ramadan Special

Pohela Boishakh

Birthday Reward

Referral Bonus

Review Bonus

Roadmap 2026

Point Expiry Notice

Your reward points are safe in your SaiLia Membership Wallet. According to our current policy, points may expire after 12 months if expiry is enabled for a specific campaign or source.

Transparency

We will always display points expiring within the next 30 days clearly in your Membership Wallet.

FIFO Rule

Points are redeemed on a 'First-In, First-Out' basis, ensuring your oldest points are used first.

* Expiry rules are designed to maintain a healthy reward ecosystem.

Membership
Status Guide

We monitor account health to ensure a safe and genuine reward experience for everyone. Understand how your status affects your points.

How to Reactivate?

If your membership becomes inactive due to time, simply placing a new successful order will typically reactivate your status to 'Active' according to our latest rules.

Active

Fully eligible to earn and redeem points. This is the default status for all verified customers.

Inactive

Automatically set after 12 months without a successful purchase. Redeeming may be restricted.

On Hold

Temporarily under review for suspicious activity or verification needs. Points are frozen.

Suspended

Restricted due to confirmed policy violations or harmful activities. Full account limitation applies.

Fair Reward Policy

At SaiLia Mart, we ensure that our rewards system is transparent and protected from misuse. This ensures a fair environment for our loyal community members.

Standard Protections

  • Cancelled orders do not earn final rewards.
  • Returned shipments will have points reversed.
  • Refunded orders cause point adjustments.
  • Points apply to order subtotal only.

Policy Violations

  • Duplicate account misuse detected.
  • Abuse of referral or birthday rewards.
  • Suspicious redemption frequencies.
  • Confirmed fake or fraudulent orders.

"SaiLia Mart reserves the right to adjust, freeze or cancel reward points and membership statuses if any policy violation or system exploitation is detected by our automated fraud detection system."

Common Questions

Everything you need to know about rewards and points.

Ready to Start
Saving Smarter?

Join thousands of customers who are already earning point-based discounts on every order. Signup takes less than 60 seconds.